Monday, September 13, 2010

Can a Scrooge or Darth Vader boss be changed?

Films and television shows often have a character that can only be called a toxic boss. For a mental picture, think of Scrooge in “The Christmas Carol” or Darth Vader in “Star Wars.”

Obviously, audiences can relate to this portrait of the boss as ogre. As an executive coach, I have been called in to detoxify many a boss.

The good news I have to share is that although their plight is the extreme, my experience is that with proper coaching at least 8 out of 10 toxic bosses can make a comeback. Which is good news for all those Scrooges and Darth Vaders out there and the companies who employ them. .

So, why can 80 percent of toxic bosses be saved?

Because these are individuals who are extremely successful. Many of these executives could be compared to an elite athlete. They are highly skilled, talented, and energetic. They have passion for what they do and love the companies they're working for. They feel a sense pride in their work, have an insatiable curiosity, and want to learn more.

Unfortunately, many of them have never had coaching or any sort of leadership development. They were put into a leadership role because they were good at a technical task, and they've always wanted someone to sit down with them and mentor them. As a result, many of them are ripe to learn some of these skills.


The point is this: We should not think of toxic bosses as incompetents. Rather, think of them as star athletes who need to rehab and make a comeback. What is needed is a radical intervention (coaching, not surgery) to rehabilitate the derailed executive. The productivity gains for the company make it well worth the effort.

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